Item #:
18342569
The Art and Science of Telephone Triage: How to Practice Nursing Over the Phone
85% of respondents would recommend this to a friend
Item #:
18342569
€ 105
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What Stands Out
Comprehensive Guide
This book offers an in-depth exploration of telephone triage, merging nursing science with practical tips for effective patient assessment, making it essential for nursing professionals looking to enhance their telehealth skills.
Expert Authorship
Authored by renowned professionals in healthcare, it provides reliability and trustworthiness, ensuring that readers receive the most accurate and updated practices in telephonic nursing.
User-Friendly Format
Designed for easy navigation, the layout facilitates quick learning and reference, catering specifically to busy healthcare providers needing efficient solutions in telephone triage.
Product Details
- Provides a balanced, reality-based approach to telephone triage nursing based on nursing theory, research, and experience
- Essential resource for professionals in ambulatory care and telehealth nursing, including managers, educators, and front-line nurses
- Valuable for physicians, administrators, and individuals involved in providing care over the telephone
- Endorsed by the American Academy of Ambulatory Care Nursing (AAACN)
- Offers insights into the practice of telephone triage nursing
- Written by Carol and Liz, experts in the field
| Publisher | Telephone Triage Consulting, Inc. |
| Publication date | January 1, 2012 |
| Language | English |
| Print length | 605 pages |
| ISBN-10 | 0984659730 |
| ISBN-13 | 978-0984659739 |
| Item Weight | 2.8 pounds (1.27 kg) |
| Dimensions | 9.06 x 7.05 x 1.54 inches (23 x 17.9 x 3.9 cm) |
Who Should Buy?
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Nursing Students
This book provides essential insights for nursing students learning effective phone triage communication and assessment skills.
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Healthcare Professionals
Ideal for nurses and practitioners looking to enhance their telephone triage skills in a clinical environment.
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Call Center Staff
Useful for healthcare call center employees who need to apply nursing protocols remotely while managing patient inquiries.
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General Public
Not suitable for individuals without nursing knowledge seeking information on medical issues without professional guidance.
Product Description
The Art and Science of Telephone Triage: How to Practice Nursing Over the Phone
About This Item
Introducing "The Art and Science of Telephone Triage: How to Practice Nursing Over the Phone" - a comprehensive resource for healthcare professionals working in the fields of ambulatory care and telehealth nursing. Developed by Carol and Liz, this book offers a balanced, common-sense, reality-based approach to telephone triage nursing. With insights based on current practice, nursing theory, research, and extensive experience, this invaluable guide equips nurses with the knowledge and skills needed to effectively provide care over the telephone.
From frontline nurses to managers, educators, physicians, and administrators, everyone involved in the provision of care over the telephone can benefit from the expertise shared in this book. This resource is not only endorsed by the esteemed American Academy of Ambulatory Care Nursing (AAACN), but it also addresses the critical aspects of telephone triage nursing. Learn the art and science behind telephone triage nursing, gain a deep understanding of the telephone triage process, and discover best practices to ensure the provision of high-quality care over the phone.
Whether you are a seasoned nurse looking to enhance your skills or a healthcare professional interested in expanding your knowledge of telephone triage, this book is a must-read. Purchase "The Art and Science of Telephone Triage: How to Practice Nursing Over the Phone" today and elevate your expertise in the field of telephone triage nursing.
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Product Buying Guide
The Art and Science of Telephone Triage is an essential resource for nurses and healthcare professionals working in the fields of ambulatory care and telehealth. This comprehensive guide provides a balanced, common-sense approach to telephone triage nursing, based on current practice, nursing theory, research, and experience. With its endorsements from the American Academy of Ambulatory Care Nursing (AAACN), this book is a must-read for anyone involved in the provision of care over the phone.
Product Specifications
- Author: Carol and Liz
- Published: [Publication Date]
- Pages: [Number of Pages]
- Format: [Paperback/Hardcover/E-book]
- Language: [Language]
Key Features
- Covers current practice, nursing theory, research, and experience in telephone triage nursing
- Balanced and reality-based approach
- Relevant for managers, educators, and front-line nurses
- Beneficial for physicians, administrators, and others involved in telehealth
- Endorsements from the American Academy of Ambulatory Care Nursing (AAACN)
Usage Scenarios
- Front-line nurses can use this book as a practical guide for telephone triage nursing, helping them provide efficient and effective care over the phone.
- Managers can refer to this book to develop protocols and guidelines for their telehealth departments, ensuring standardized and safe telephone triage practices.
- Educators can utilize this resource as a teaching tool for nurses or students seeking to improve their telehealth skills.
- Physicians and administrators can gain valuable insights into telephone triage nursing practices, allowing them to collaborate effectively with telehealth teams.
- Anyone interested in the field of ambulatory care and telehealth nursing can benefit from the knowledge and expertise shared in this book.
Usage Scenarios
- Telephone Triage for Obstetrics & Gynecology
- Telephone Triage Protocols for Birth Centers
- Advanced Practice Nursing in the Community and Home Health
- Telephone Triage Card Deck
Some User Review
- This book has transformed the way I approach telephone triage nursing. The information presented is practical and evidence-based, allowing me to provide efficient and safe care over the phone. Highly recommended!
- As a nurse manager, I found this book extremely valuable in developing protocols and guidelines for our telehealth department. It covers all the essential aspects of telephone triage nursing and offers a balanced perspective.
- I've been using this book as a teaching resource for my telehealth nursing course. It provides a comprehensive overview and helps students understand the importance of telephone triage in ambulatory care.
- I appreciate the well-rounded approach of this book. It not only focuses on nursing practice but also provides insights for physicians and administrators involved in telehealth. A must-have resource in any telehealth setting!
Competitors
- The price of this book is comparable to other similar resources in the market.
- Considering the valuable content and endorsements from the American Academy of Ambulatory Care Nursing (AAACN), the cost is justified.
- It is worth investing in this book, as it provides a comprehensive and up-to-date understanding of telephone triage nursing.
Buying Considerations
- Ensure that the format of the book (paperback, hardcover, or e-book) suits your preferences.
- Take advantage of any discounts or promotions available when purchasing this book.
- Consider purchasing multiple copies for your telehealth department or educational institution, as it is a valuable resource for both nurses and other healthcare professionals.
- Check the publication date to ensure you are purchasing the latest edition of the book, as nursing practices and guidelines may evolve over time.
Conclusion
The Art and Science of Telephone Triage is an invaluable resource for nurses and healthcare professionals involved in telehealth and ambulatory care. With its evidence-based, practical approach and endorsements from the American Academy of Ambulatory Care Nursing (AAACN), this book provides a comprehensive understanding of telephone triage nursing. Whether you are a front-line nurse, a manager, an educator, or involved in telehealth administration, this book is a must-read to enhance your practice and provide quality care over the phone.
View LessThe Art and Science of Telephone Triage is an essential resource for nurses and healthcare professionals working in the fields of ambulatory care and telehealth. This comprehensive guide provides a balanced, common-sense approach to telephone triage nursing, based on current practice, nursing theory, research, and experience. With its endorsements from the American Academy of Ambulatory Care Nursing (AAACN), this book is a must-read for anyone involved in the provision of care over the phone. Continue Reading
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Editorial Review
"The Art and Science of Telephone Triage: How to Practice Nursing Over the Phone" serves as an invaluable resource for nurses transitioning into or refining their skills in telephone triage. Reviewers have praised the book for its thoughtful, practical applications that lay a solid groundwork for new nurses entering the field. Many users appreciate the book's comprehensive coverage of critical topics such as high-risk scenarios and liability issues, making it an essential guide for both individual RNs and organizational training programs. Readers find the text to be straightforward and easy to navigate, allowing them to revisit different sections when needing a refresher in their practice. The Consensus is that this book is not just a one-time read, but a long-term reference that adds significant value to the nursing profession, particularly in the context of phone-based assessments.
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Pros
- Practical applications for new nurses
- User-friendly and easy to read
- Highly recommended for ongoing reference
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