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Item #:
51404477
Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect (Hardcover)
89% of respondents would recommend this to a friend
Item #:
51404477
€ 29
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What Stands Out
Transformative Insights
This book provides actionable insights that empower readers to elevate their service standards, fostering memorable experiences that exceed expectations and drive customer loyalty.
Engaging Stories
Filled with real-life anecdotes, the narrative captivates readers, illustrating the profound impact of exceptional hospitality and how it influences personal and professional relationships.
Practical Guidance
Offers practical strategies and tools for implementing a culture of generosity in any organization, ensuring that readers can easily apply the lessons to enhance their service approach.
Product Details
- Must-read national bestseller redefining hospitality and inspiring readers in every industry
- Written by Will Guidara, former co-owner of Eleven Madison Park
- Shares lessons in radical reinvention and creating memorable, over-the-top hospitality
- Highlights the importance of partnership between the kitchen and the dining room
- Features stories of extraordinary experiences and transformative moments in the restaurant industry
- Encourages businesses to choose hospitality as a core value and find the magic in what they do
| Book format | Hardcover |
| Fiction/nonfiction | Non-Fiction |
| Genre | Business & Investing |
| Publication date | October, 2022 |
| Pages | 288 |
| Reading level | General |
| Subgenre | Industries |
| Series title | The Unreasonable Hospitality Collection |
| Edition | Edition 1 |
| Publisher | Penguin Publishing Group |
| Original languages | English |
| Language | English |
| Educational level | High School |
| Awards won | None |
| Is collectible | N |
| Editor | Kyung-Ae Park, Simon Burko |
| Binding type | Case Binding |
| Recording time | 0 min |
| Retail packaging | Single Piece |
| Assembled product dimensions (l x w x h) | 9.00 x 6.00 x 0.69 in (22.9 x 15.2 x 1.8 cm) |
| Assembled product weight | 1.08 oz (30.62 grams) |
| Bisac subject heading | Business & Economics |
Who Should Buy?
-
Service Industry Professionals
Those in hospitality can learn strategies to exceed guest expectations, enhancing service quality and customer loyalty.
-
Business Leaders
Executives can discover how to inspire and cultivate a culture of exceptional service within their teams.
-
Customer Experience Advocates
Individuals focused on improving client interactions will benefit from actionable insights into creating memorable experiences.
-
Casual Readers
Those looking for light reading may find the detailed strategies and examples overwhelming and not engaging.
Product Description
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Will Guidara All Books Editorial Review
Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect (Hardcover) is a powerful non-fiction book by Will Guidara that delves into the transformative impact of exceptional hospitality. This book emphasizes the importance of going beyond basic expectations in all interactions, not just in the hospitality industry, making it a valuable read for anyone engaging with people. Readers have praised the insights and practical strategies that help you think creatively about making lasting impressions. With 288 pages published by Penguin Publishing Group, this book is designed to inspire professionals to prioritize kindness and foster meaningful connections in their personal and professional lives.
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Pros
- Inspires genuine kindness in every interaction
- Offers creative strategies for lasting impressions
- Valuable insights for those in the people business
- Encourages thinking outside the box
- Engaging writing style from a great speaker
Cons
- Might require rerecoming for deeper understanding
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€ 29
Order now and get it around Saturday, September 26
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QTY:
Only 99 items left in stock.
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Features & Benefits
- Lessons in hospitality for every business
- Radical reinvention and partnership
- Memorable, over-the-top hospitality
- Magic in ordinary transactions
- Sparkling stories of Guidara's journey
- Transforming experiences for ourselves and others
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