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Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect (Hardcover)
Today, every business can choose to be a hospitality business—and we can all transform ordinary transactions into extraordinary experiences.
Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect (Hardcover)
Item #: 51404477

Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect (Hardcover)

Item #: 51404477

€ 29

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Today, every business can choose to be a hospitality business—and we can all transform ordinary transactions into extraordinary experiences.
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What Stands Out

Transformative Insights
This book provides actionable insights that empower readers to elevate their service standards, fostering memorable experiences that exceed expectations and drive customer loyalty.
Engaging Stories
Filled with real-life anecdotes, the narrative captivates readers, illustrating the profound impact of exceptional hospitality and how it influences personal and professional relationships.
Practical Guidance
Offers practical strategies and tools for implementing a culture of generosity in any organization, ensuring that readers can easily apply the lessons to enhance their service approach.

Product Details

Learn essential lessons in hospitality from the former co-owner of legendary restaurant Eleven Madison Park. Transform ordinary transactions into extraordinary experiences. Shop at Ubuy Ireland
Book formatHardcover
Fiction/nonfictionNon-Fiction
GenreBusiness & Investing
Publication dateOctober, 2022
Pages288
Reading levelGeneral
SubgenreIndustries
Series titleThe Unreasonable Hospitality Collection
EditionEdition 1
PublisherPenguin Publishing Group
Original languagesEnglish
LanguageEnglish
Educational levelHigh School
Awards wonNone
Is collectibleN
EditorKyung-Ae Park, Simon Burko
Binding typeCase Binding
Recording time0 min
Retail packagingSingle Piece
Assembled product dimensions (l x w x h)9.00 x 6.00 x 0.69 in (22.9 x 15.2 x 1.8 cm)
Assembled product weight1.08 oz (30.62 grams)
Bisac subject headingBusiness & Economics

Who Should Buy?

Suitable For
  • Service Industry Professionals

    Those in hospitality can learn strategies to exceed guest expectations, enhancing service quality and customer loyalty.

  • Business Leaders

    Executives can discover how to inspire and cultivate a culture of exceptional service within their teams.

  • Customer Experience Advocates

    Individuals focused on improving client interactions will benefit from actionable insights into creating memorable experiences.

Not Suitable For
  • Casual Readers

    Those looking for light reading may find the detailed strategies and examples overwhelming and not engaging.

Product Description

Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect (Hardcover)

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Customer Questions & Answers

  • Question: What is the key lesson in this book?

    Answer: Every business can choose to be a hospitality business and transform ordinary transactions into extraordinary experiences.
  • Question: Who can benefit from reading this book?

    Answer: Anyone in the business industry, especially those looking to improve customer experiences and foster teamwork.
  • Question: What makes this book unique?

    Answer: The book shares personal stories and insights from Will Guidara's journey through the restaurant industry, making it relatable and inspiring.

Will Guidara All Books Editorial Review

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